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Privacy Policy

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Effective from: 23rd June 2025

At Xiico Software Solutions (“we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Inquiry-Based website and submit information through our contact or quote request forms. By engaging with our site or submitting an inquiry, you agree to the practices described below.

1. Information We Collect

  • Personal Data You Provide: When you complete our inquiry or contact form, we collect your name, company name, email address, phone number, country, and any other information you choose to share (e.g., product interests, order requirements).

  • Automatically Collected Data: We may collect non-identifying information such as your IP address, browser type, operating system, and pages visited, via cookies and web server logs, to help us improve user experience.

2. How We Use Your Information

  • Responding to Inquiries: To review and respond to your questions, provide quotes, or share relevant product information.

  • Customer Relationship Management: To maintain records of communications, track your preferences, and tailor our services to your needs.

  • Site Improvement & Analytics: To analyze usage trends, optimize site functionality, and enhance your browsing experience.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Remember your form-prefill details for future visits.

  • Analyze site traffic and performance.

  • Deliver a more personalized browsing experience.

You can disable cookies via your browser settings, but please note that this may affect the functionality of our inquiry forms.

4. Information Sharing & Disclosure

  • Service Providers: We may share your data with trusted third parties who perform services on our behalf (e.g., CRM platforms, email providers, logistics partners) under strict confidentiality agreements.

  • Legal Compliance: We will disclose personal information if required by law or in response to valid legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner under terms consistent with this policy.

5. Data Security & Retention

We implement industry-standard technical and organizational measures—such as SSL encryption, secure servers, and access controls—to protect your data. We retain inquiry-related information only as long as necessary to fulfill purposes outlined here or to comply with legal obligations.

6. Your Rights & Choices

  • Access & Correction: You may request to view, correct, or update your personal information by contacting us at info@xiico.net.

  • Opt-Out: You can unsubscribe from promotional emails at any time via the “unsubscribe” link or by emailing us.

  • Data Deletion: You may request deletion of your personal data, and we will erase it unless retention is required by law.

7. Children’s Privacy

Our site is intended for professional inquiries and is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have received information about a child, contact us for removal.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised date at the top and, where appropriate, notify you of significant changes.

Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out at:

Thank you for trusting Xiico Software Solutions. We’re dedicated to protecting your privacy every step of the way.

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