Effective from: 23rd June 2025
Welcome to Xiico Software Solutions’ Inquiry Portal. By submitting an inquiry via our website, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Scope of Service
When you use our Inquiry Portal, you are requesting information, quotes, or consultations regarding Xiico products and services. These inquiries do not constitute an offer or contractual agreement to purchase. All quotations and proposals provided in response to your inquiry are non-binding until a formal written agreement is signed by both parties.
2. User Responsibilities
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Accurate Information: You agree to provide true, complete, and up-to-date contact and project details.
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Intended Use: Inquiries submitted must be for lawful, legitimate business purposes only.
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Confidentiality: Any proprietary information you share in an inquiry (designs, specifications, or business data) will be treated as confidential under our Privacy Policy.
3. Quotation & Follow-Up
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Quotation Validity: All price estimates and lead times provided in response to an inquiry are valid for 30 days from issuance, unless otherwise stated.
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Changes & Revisions: Should your requirements change after receiving a quotation, please submit a new inquiry or request a formal revision in writing.
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No Obligation to Proceed: Xiico reserves the right to decline any inquiry or request for quotation at its sole discretion, without disclosing reasons.
4. Intellectual Property
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Your Materials: Any designs, logos, or content you submit remain your intellectual property. You grant Xiico a limited right to use these materials solely for preparing quotations or prototypes.
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Our Materials: All content, images, templates, and documents provided by Xiico in response to your inquiry remain our property and are protected by copyright and trademark laws. You may not reproduce or distribute them without our express written consent.
5. Data Protection
Your submission of personal and business information is governed by our Privacy Policy, which explains how we collect, use, and store your data. By inquiring, you consent to the processing of your data as described in that policy.
6. Limitation of Liability
To the maximum extent permitted by law, Xiico shall not be liable for:
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Any indirect, incidental, or consequential losses arising from your use of the inquiry service.
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Errors or omissions in the information provided in response to your inquiry.
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Delays caused by factors beyond our reasonable control (e.g., force majeure events).
Our total liability in connection with any inquiry is limited to the value of the quotation provided for that inquiry.
7. Modification & Termination
We may modify these Terms & Conditions at any time by updating this page. Continued use of the Inquiry Portal after changes constitutes your acceptance of the revised terms. We reserve the right to suspend or terminate access to the Inquiry Portal for any user who violates these terms or engages in abusive conduct.
8. Governing Law & Dispute Resolution
These Terms and Conditions are governed by the laws of Pakistan. Any dispute arising out of or related to these terms or the inquiry process will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.
If you have questions about these terms, contact us at info@xiico.net before submitting your inquiry. Thank you for choosing Xiico Software Solutions—we look forward to exploring how we can support your next project.